1. Collection of Information
We collect personal information from our patients for the purpose of providing quality healthcare. The collected information may include, but is not limited to, names, addresses, phone numbers, medical information, medical history, and insurance information.
Personal information may be collected through various means, including in-person interactions, over the phone, by mail, online, and from authorized third parties providing us with personal information. We strive to keep your information as accurate and up-to-date as possible.
2. Use of Information
The collected personal information is used in the provision of medical services. This may include diagnosis, treatment, billing, and communication with other healthcare professionals involved in patient care.
We are committed to not using or disclosing this information in an unauthorized manner.
3. Protection of Information
We implement security measures to protect the personal information of our patients from unauthorized access, disclosure, alteration, or destruction. These measures include computer security protocols, limited access to records, and regular staff training.
Clinique Médicale Mieux-Être Inc. will never rent or sell the personal information or personal health information it collects.
4. Sharing of Information
We only share patients' personal information with their explicit consent, unless otherwise required by law. Healthcare partners, such as specialists and laboratories, may receive information necessary for the provision of medical services.
5. Retention of Information
Patient's personal information is retained for as long as necessary to provide appropriate healthcare and in accordance with legal requirements. We implement policies for secure retention and destruction of records.
6. Access of Personal Information
Patients have the right to access their personal information and request corrections if necessary. Requests for access must be submitted in writing to the privacy officer.
7. Changes to the Policy
Personal information includes (i) personal data as defined by the Personal Information Protection and Electronic Documents Act; (ii) personal health information as defined by the Personal Health Information Protection Act (Ontario); (iii) the Private Sector Privacy Act (Quebec); as well as the Act Respecting the Sharing of Certain Health Information (Quebec). It is noted that for the purposes of this policy, personal information excludes that which pertains to employees of Clinique Médicale Mieux-Être Inc. in the course of their duties within the company.
Clinique Médicale Mieux-Être Inc. is committed to securely maintaining the information collected through the use of our systems. User information will not be disclosed or shared with unauthorized third parties, except as permitted by Canadian law, as described in this document.